Personal Data Protection Statement
This Personal Data Protection Statement by Ivar d.o.o. (brand Sailhunt) applies from 25 May 2018 and is based on the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR).
Ivar d.o.o (Sailhunt) processes your personal data in accordance with the GDPR and applicable national laws, applying appropriate technical and organizational security measures to protect personal data against unauthorized access, misuse, disclosure, loss, or destruction.
This Statement explains what personal data we collect, how we process them, the purposes for which they are used, and your rights regarding your personal data.
Controller of Personal Data
Ivar d.o.o (brand Sailhunt)
Address: F. b. Trenka 130, 23 000 Zadar, Croatia
OIB: 01321541201
E-mail: info@sailhunt.com
If we use the services of external providers for the processing of your personal data, such processing is performed on our behalf, and we remain responsible for protecting your personal data.
Types of Personal Data We Process
We may process the following categories of personal data:
- Basic information: name, surname, date of birth, nationality, personal identification number, tax number.
- Contact details: address, city, e-mail address, phone number.
- Charter-related data: type and number of identity document, date and port of boarding, yacht/boat name, skipper license number, VHF license number, booking number.
- Payment information: credit card number or other payment details.
- Technical data: IP address when visiting our website, cookies and analytics data.
- Other information you voluntarily provide, such as health-related information necessary for safe navigation or specific preferences.
Legal Basis and Purposes of Processing
Your personal data are processed on the following grounds:
- Legal obligations – to comply with applicable laws and regulations (e.g., registration of guests on vessels in accordance with maritime and tourism laws).
- Contractual obligations – to conclude and fulfill the yacht charter agreement and provide agreed services.
- Consent – for sending promotional offers, newsletters, customer satisfaction surveys, and similar communication.
- Legitimate interests – to ensure service quality, maintain security, protect property, and improve customer experience.
We collect data directly from you (via website forms, email, phone, or in person) or through partner agencies involved in your booking.
Marketing Communications
With your explicit consent, we may use your personal data (primarily your name and e-mail address) to:
- Send you newsletters, seasonal offers, and special promotions,
- Inform you about new services, boats, or sailing destinations,
- Share relevant sailing tips, company news, and updates about Sailhunt.
You may withdraw your consent at any time by:
- Clicking the “unsubscribe” link in any e-mail we send you, or
- Contacting us directly at info@sailhunt.com
After withdrawal, we will no longer use your data for marketing purposes, but you may still receive communication necessary for fulfilling contractual obligations (e.g., booking confirmations).
Retention Period
We store your personal data only for as long as necessary to fulfill contractual and legal obligations, and thereafter only for the period required by applicable legal regulations.
Your Rights
You have the following rights regarding your personal data:
- Right of access – to know which data we process and for what purpose.
- Right to rectification – to request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) – under conditions defined by law.
- Right to restriction of processing – in cases defined by law.
- Right to data portability – to receive your data in a structured, commonly used format.
- Right to object – to processing based on legitimate interest or direct marketing.
- Right to complain – to the supervisory authority:
Agency for the Protection of Personal Data (AZOP)
Selska cesta 136, 10000 Zagreb, Croatia
Tel: +385 1 4609 000
E-mail: azop@azop.hr
Requests related to your rights may be submitted to us at info@sailhunt.com. For security, we may request proof of identity before processing your request.
Transfer of Data to Third Parties and Third Countries
Your personal data will not be disclosed to third parties except:
- when required by law or official authorities (courts, ministries, tax authorities),
- when necessary to fulfill our contractual obligations (e.g., registration of guests with harbor authorities or the Ministry of Maritime Affairs),
- with your explicit written consent.
Transfer of data outside the EU is only possible if legally required, necessary for fulfilling the contract, or based on your explicit consent.
Use of Our Website
When using our website, we may collect technical data such as IP address, device information, operating system, browser type, and usage statistics.
Our website uses cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, though this may limit some website functionality.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.
Changes to This Policy
Any changes to this Privacy Policy will be published on our website. If substantial changes are made, you will be informed in a timely manner.
Sailhunt 